Accessibility Statement

The interface is designed around clear headings, semantic landmarks, keyboard access, visible focus, readable contrast, text alternatives for meaningful images, and reduced-motion preferences. The enquiry journey groups related questions, identifies required fields and provides live feedback for errors and status changes.

The language switcher supports English, French, Spanish, Brazilian Portuguese, Simplified Chinese and Arabic, including right-to-left document direction for Arabic. The English version remains the governing version of our legal notices.

The language system translates rendered content from the English source and may fall back to English for a phrase that has not yet been translated.

We aim to meet WCAG 2.2 AA. The website has not been independently audited or certified, so we describe this as our working standard rather than a certified level of conformance.

If you encounter a barrier, please use the contact page with the page address, the task you were trying to complete and the access method you were using. Do not include confidential property or personal information unless it is necessary to explain the issue.

We use accessibility feedback to prioritise corrections to the live website.

PLACECRAFT PARTNERS LTD, Telford House, Tiverton Street, London, United Kingdom, SE1 6NY.

Company number 17339207. Registered in England and Wales.

Email: contact@theplacecraft.com. Website: https://www.theplacecraft.com/

The address above is our contact and correspondence address. Our statutory registered office is the address recorded for the company at Companies House, which can be checked on the public company register.